mpo galaxy Platform Privacy Notice

This page describes what we collect when you use mpo galaxy and how we keep that data protected. We take your privacy seriously, and we've designed our data practices to be transparent and compliant with applicable privacy laws. When you sign up for an account, deposit funds, or play our games, we collect certain information—but we only use it for purposes we explain here.

Our approach centres on minimising what we collect and protecting what we do collect. We do not sell your personal data to third parties. We do not use your information for marketing without your consent. We encrypt your data in transit and at rest, and we limit access to your information to staff who need it to serve you.

If you have questions about how we handle your data or want to exercise your privacy rights, our support team can help. We're available via live chat, email, and in-app help across all our services on mpo galaxy.

What we collect on mpo galaxy

We collect information in several categories. First, we collect account information: your email, password, name, date of birth, and phone number. We ask for this when you sign up for mpo galaxy. Second, we collect identity verification documents: a photo of your ID and a selfie. We request these before your first withdrawal to comply with anti-money-laundering regulations.

Third, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), the amount, and the date. We do not store your full banking credentials—we only store enough information to process your transactions. Fourth, we collect usage data: which games you play, how long you play, your account balance, and your transaction history. We use this to improve our service and detect fraud.

How we use your data on mpo galaxy

We use your data for several purposes. First, we use it to operate mpo galaxy: to process your deposits and withdrawals, to verify your identity, and to manage your account. Second, we use it to comply with law: to prevent money laundering, to detect fraud, and to respond to legal requests. Third, we use it to improve our service: to understand which games are popular, to identify technical problems, and to develop new features.

We do not use your data for marketing without your consent. If you opt in to marketing emails, we may send you information about new games, promotions, or seasonal offers on mpo galaxy. You can unsubscribe from marketing emails anytime by clicking the unsubscribe link in any email or by adjusting your preferences in your account settings.

Third-party processors and data sharing on mpo galaxy

We work with third-party service providers to operate mpo galaxy. These include payment processors, identity verification services, and cloud hosting providers. We share only the data they need to perform their function. For example, we share your payment information with payment processors to process your deposits and withdrawals, but we do not share your game history with them.

We require all third-party processors to protect your data with the same standards we use. We do not sell your data to advertisers or data brokers. We may share aggregated, anonymised data (such as "our users in Jakarta prefer Liga 1 markets") for analytics purposes, but this data cannot identify you.

Your rights regarding your data on mpo galaxy

You have the right to access your personal data. You can view your account information, transaction history, and game history anytime by logging into mpo galaxy. You also have the right to request a copy of all data we hold about you. Contact our support team to request this.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong in your mpo galaxy account, you can update it in your account settings. You also have the right to request deletion of your data, subject to legal requirements. If you want to close your account and have your data deleted, contact our support team and we will guide you through the process.

Cookies and tracking on mpo galaxy

We use cookies to operate mpo galaxy. Cookies are small files stored on your device that help us remember your login session, your language preference, and your account settings. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).

We also use analytics cookies to understand how users interact with mpo galaxy. These cookies help us identify which features are popular and which need improvement. You can disable cookies in your browser settings, but this may affect your ability to use mpo galaxy fully. We do not use third-party tracking cookies for advertising purposes.

Data location and international transfers on mpo galaxy

Our servers may sit outside your jurisdiction. When you use mpo galaxy, your data may be transferred to and stored in countries other than Indonesia. These countries may have different privacy laws than your home country. By using mpo galaxy, you consent to this transfer.

We apply the same data protection standards regardless of where our servers are located. We use encryption and access controls to protect your data in transit and at rest. If you have concerns about international data transfers, contact our support team to discuss your options.

Data retention on mpo galaxy

We retain your account information for as long as your account is active. If you close your account, we retain your data for a period required by law (typically several years) to comply with anti-money-laundering and tax regulations. After this period, we delete your data unless we have a legal reason to retain it.

We retain transaction records for at least five years to comply with financial regulations. We retain identity verification documents for at least three years. We retain analytics data (such as which games you played) for up to two years, after which we delete or anonymise it.

Security measures on mpo galaxy

We use industry-standard security practices to protect your data. We encrypt all data in transit using TLS (Transport Layer Security). We encrypt sensitive data at rest using AES-256 encryption. We limit access to your data to staff who need it to serve you, and we require all staff to sign confidentiality agreements.

We also monitor our systems for suspicious activity and conduct regular security audits. However, no system is completely secure. If you suspect a security breach on mpo galaxy, contact our support team immediately.

Changes to this privacy notice on mpo galaxy

We may update this privacy notice from time to time. We will notify you of material changes by email or by posting a notice on mpo galaxy. Your continued use of our platform after such changes constitutes your acceptance of the updated notice. We encourage you to review this notice regularly.

If you do not agree with any changes, you may close your account and request deletion of your data. We will process your request in accordance with our standard procedures and applicable law.

Contact us about privacy on mpo galaxy

If you have questions about this privacy notice or want to exercise your privacy rights, our support team is available to help. We offer live chat, email support, and in-app help. Our team speaks English and is trained to handle privacy requests.

You can also reach us through our FAQ pagewhich covers common questions about account security and data handling. If you need additional assistance, contact our support team directly, and we will respond within a standard window. We are committed to protecting your privacy and operating mpo galaxy transparently.